Frequently Asked Questions
Everything you need to know about your next pair of sneakers.
Are all your sneakers authentic?
Yes, every pair sold on KicksWorldwide is 100% authentic. Each item undergoes a rigorous multi-point inspection process by our expert authentication team before being shipped to you.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days. International shipping varies by location but generally arrives within 7-14 business days. You will receive a tracking number as soon as your order is processed.
What is your return policy?
We offer a 14-day return window for items in their original, unworn condition with all security tags attached. Please note that a restocking fee may apply to certain limited-edition releases.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through services like Klarna and Afterpay.
How do I know what size to order?
Sizing can vary between brands like Nike, Adidas, and Jordan. We recommend checking the specific size chart on the product page or referring to our comprehensive Sizing Guide for brand-to-brand comparisons.
Do you ship worldwide?
Yes, we ship to over 50 countries globally. Shipping rates and import duties are calculated at checkout based on your specific destination.